Mastercraft s customer service is bottom of the barrel.
Mastercraft garage door service reviews.
During this remodel project i have purchased both bi fold and solid pine doors from home depot with zero problems.
Instead they sent me 800 in windows.
Mastercraft garage door service was professional courteous and upfront with their service and pricing.
Mastercraft garage door service has updated their hours and services.
Will definitely be using them from now on for all garage door repairs.
The garage door now works better and more quietly than it ever has.
Don t expect anything out of them.
It was clearly visible.
They dispatched a rep immediately and within 1 hour the broken spring and it s mate were replaced.
Because that makes sense.
In an attempt to remove the hardware they broke as well.
Jordan came within an hour and took the time to explain everything to me.
We can highly recommend mastercraft.
Then he spends about five minutes explaining how to install the part and other things with spring tightening so that the part will last.
He was very.
I had a crew here to install it.
Our garage door recently suffered an accidental run in and needed replacement.
I had used this company for something before so called them again.
Was assured it could be repaired.
They could have sent me new trim and plugs for around the windows and a kickplate you know the one we paid paid for and i would have been happy.
These guys are super and definitely were working in my interest.
I made a call to mastercraft and within 45 minutes technician danielle was at our door to give us a free estimate on the repairs needed.
Menards mastercraft doors are the the worst for quality when installing the door the wood at the bottom of the door where the pivot is came apart.
When i got it home and unwrapped it it had damage on the frame and door on the exterior.
Quick response very professional and did an outstanding job repairing the garage door.
No high pressure selling but a friendly and honest evaluation.
140 reviews of mastercraft garage door service guy answers the phone and after he knew he couldn t provide me with the part he tells me how to order the part from another party.